The Client Management System That Helped Me Stop Losing Money Between Bookings
The Booking That Taught Me What a Sloppy Contract Actually Costs A few years into running my studio, I lost a $5,000 client because my contract didn’t clearly define the deliverables. She expected 300 edited images. I quoted for 75. Neither of us was lying. The language just wasn’t there. She left unhappy, I refunded more than I should have to make it right, and I spent two weeks mentally replaying that conversation instead of shooting.