Client Management
Dealing with Difficult Clients: A Survival Guide
In seven years of professional photography, I’ve had exactly four truly difficult client situations. That’s not many — but each one taught me something that reshaped my business practices. Most difficult client situations aren’t caused by bad people. They’re caused by mismatched expectations, unclear communication, or anxiety about spending significant money on something intangible. The Scope Creeper The situation: The client keeps requesting extras not included in their package. “Can you also shoot the rehearsal dinner?