Business
The $5,000 Mistake That Made Me Take Contracts Seriously
I lost a $5,000 client because of a sloppy contract. Not because the work was bad. Not because the client was unreasonable. Because I hadn’t written down what “delivery” actually meant, and we each had a completely different definition in our heads. She expected a full album, wall art, and a second shoot date. I thought I was handing over a USB drive with edited files. We were both wrong, and we were both right, and neither of us had anything in writing to settle it.