Why Most Photography Clients Ghost After the First Shoot (And How to Fix It Before It Costs You)
I once lost a $5,000 client because my contract didn’t specify who owned the raw files. She assumed they were hers. I assumed it was obvious they weren’t. When she asked for them after delivery and I said no, the relationship fell apart, she left a lukewarm review, and I walked away from what should have been a long-term corporate account. That was in year three of my studio, and it cost me far more than the session fee.