The Business Case for Showing Up Happy: What Daniel Norton Taught Me About Attitude as a Marketing Strategy
There’s a version of me from about four years ago who would have rolled her eyes at a video titled “Work Happy.” I was deep in spreadsheets, obsessing over booking rates and average sale values, convinced that hustle and systems were the only levers worth pulling. Mindset content felt soft. Unquantifiable. But I kept noticing something in my own data: my highest-revenue months weren’t just the ones where I’d run a promotion or updated my pricing.