What Tony & Chelsea's Portfolio Reviews Taught Me About Why Photographers Lose Clients Before They Even Say Hello
I have a 47-item client experience checklist. I built it after years of watching small details cost photographers real money, including myself early on. So when I sat down to watch the third installment of Tony and Chelsea Northrup’s portfolio review series, I was nodding along within the first two minutes. Not because they were saying anything shocking, but because they were naming the exact friction points that make potential clients quietly close a browser tab and move on.